Privacy Policy

1. Introduction

x777live ("x777live," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the x777live online gaming platform, available at x777live.club (the "Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the Platform.

This Policy applies to all players, registered users, and visitors of the x777live Platform, regardless of the device or method used to access it. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of your agreement with x777live.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, x777live acts as the personal information controller in respect of the personal data collected through the Platform. As data controller, x777live determines the purposes and means of processing your personal information.

If you have any questions about how x777live handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.

3. Information We Collect

x777live collects the following categories of personal information:

Category	Examples
Identity Data	Full name, date of birth, gender, government-issued ID number (e.g., PhilSys ID, passport, driver's license)
Contact Data	Email address, mobile number, residential address (city, province, region)
Account Data	Username, encrypted password, account preferences, communication preferences
Financial Data	GCash number, Maya / PayMaya account details, bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details (partial, tokenized)
Transaction Data	Deposit history, withdrawal history, wagering history, bonus usage, game session records
Technical Data	IP address, device type, browser type and version, operating system, time zone, session duration
Usage Data	Pages visited, games played, features used, click patterns, referral source
Communications Data	Records of correspondence with x777live customer support, chat logs, email exchanges
Verification Data	Copies of government-issued identification documents, selfies or photos submitted for KYC verification, proof of address documents

x777live does not intentionally collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID numbers), it is processed strictly in accordance with the Data Privacy Act of 2012.

4. How We Collect Your Information

x777live collects personal information through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 8).
• Third-party sources: Identity verification data from third-party KYC service providers; fraud prevention data from anti-fraud service providers; payment data from payment processors (GCash, Maya, participating banks).
• Publicly available sources: Information from public records or databases where permitted by applicable law, used for identity verification or fraud prevention purposes.

5. How We Use Your Information

x777live uses your personal information for the following purposes:

• To create, manage, and maintain your x777live account
• To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations
• To process deposits, withdrawals, and other financial transactions
• To provide customer support and respond to your inquiries
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities
• To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
• To personalize your gaming experience and deliver relevant promotions and offers
• To send you service-related communications, including account notifications and security alerts
• To send you marketing communications where you have consented to receive them
• To monitor and improve the performance, security, and functionality of the Platform
• To enforce our Terms & Conditions and other policies
• To support responsible gaming initiatives, including monitoring for signs of problem gambling

6. Legal Basis for Processing

x777live processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your x777live account and provide gaming services).
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements.
• Legitimate interests: Processing necessary for x777live's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

7. Sharing Your Information

7.1 Service Providers. x777live may share your personal data with trusted third-party service providers who assist in operating the Platform, including payment processors, identity verification providers, fraud prevention services, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on x777live's instructions and in accordance with applicable data protection law.

7.2 Regulatory and Law Enforcement Authorities. x777live may disclose your personal data to government authorities, regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory requirement. This includes disclosures to PAGCOR and the Anti-Money Laundering Council (AMLC) where required.

7.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of x777live's business, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

7.4 No Sale of Data. x777live does not sell, rent, or trade your personal information to any third party for their own independent marketing or commercial purposes.

8. Cookies and Tracking Technologies

x777live uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to provide a more personalized experience on x777live.
• Analytics cookies: Collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access to your x777live account.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the x777live Platform.

9. Data Retention

x777live retains your personal data for the following periods:

• Account data: Retained for the duration of your active x777live account, plus a minimum of five (5) years following account closure, in accordance with Philippine AML and gaming regulatory requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and related regulations.
• KYC and verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to twenty-four (24) months from collection, after which it is anonymized or deleted.
• Marketing consent records: Retained for the duration of your consent and for three (3) years following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, x777live will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.

10. Data Security

x777live implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the x777live Platform
• Encryption of sensitive data at rest, including financial and identity information
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security assessments, vulnerability testing, and penetration testing of Platform infrastructure
• Multi-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and unauthorized access attempts
• Staff training on data protection obligations and security best practices

While x777live takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your x777live login credentials and for notifying us immediately of any suspected unauthorized access to your account.

11. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by x777live:

To exercise any of the above rights, please contact x777live's Data Protection Officer using the details in Section 15. x777live will respond to all verified data subject requests within thirty (30) days of receipt, or within such extended period as permitted by applicable law. We may require you to verify your identity before processing your request.

Please note that certain rights are subject to limitations and exceptions under the Data Privacy Act of 2012. For example, x777live may be required to retain certain data to comply with legal obligations even where a deletion request is received.

12. Minors and Age Restriction

The x777live Platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. x777live does not knowingly collect personal data from individuals under the age of 21. If x777live becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the x777live Platform or provided personal data to x777live, please contact our support team immediately so that appropriate action can be taken.

13. International Data Transfers

x777live primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, x777live will ensure that such transfers are conducted in accordance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the National Privacy Commission.

x777live will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

14. Changes to This Policy

x777live reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, x777live will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this document.

Your continued use of the x777live Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.

15. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way x777live handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — x777live
Email: [email protected]

The email address above is provided as plain text for reference only. x777live does not accept formal legal notices via email. For formal correspondence, please request the appropriate contact details through our customer support channel.

If you are not satisfied with x777live's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through official Philippine government channels.

x777live's customer support team is available 24 hours a day, 7 days a week to assist with general privacy inquiries. For account-specific data requests, please log in to your x777live account and contact support through the in-platform messaging channel to ensure your identity can be verified securely.